About Us

Newdell Computer Solutions (NCS) was created with the sole purpose of providing it's customers with a level of service that is second to none, offering fair prices on quality products and above all providing a level of personal service that is above and beyond what is expected.

NCS is a business totally dedicated to information technology, we are totally committed to continuing our professional development in order to bring our customers the most up to date information, support and products

Everything you purchase from NCS is covered by a minimum of 12 months warranty, in some instances these warranties may be extended up to periods of three or five years by some manufactures for your absolute peace of mind

How We Work

As I'm sure are aware trying to diagnose a blind fault over the telephone is very difficult, however in most cases we will try to rectify any difficulties you may be experiencing over the phone free of charge.

If it transpires that you need to bring you computer into to us for diagnosis, rest assured there is no charge, once we have diagnosed any faults your system may have, no action will be taken on our behalf prior to having discussed the options available to you where you can then make an informed decision.

We  always endeavour to explain things simply and clearly wherever possible, trying very hard not to baffle you with technical jargon.

Once we have quoted you for a 'job' the price quoted is fixed, there are no hidden extra charges.

 

Your Responsibilities

Always remember it is your responsibility to ensure that you have backed up your data, in some cases a repair can wipe all of the data on your computer permanently.

If you have data on your machine that is not backed up and you need it to be saved please make us aware, normally this falls into the categories of: Photographs, Personal Documents, Email Contacts and Internet Explorer Favourites.

If you are bringing a PC into us please ensure that we are aware of any User Passwords that are required to access the machine, failure to do this will delay the return of your PC

 

About our website

We are not an online retailer, our website is for the sole purpose of providing our customers with information, however we are able to take orders from you over the telephone either by debit or credit card