Information Advice and Guidance

We Do:	We Don’t:
Provide information and advice on our courses.	Provide information on areas other than training (e.g. finance)
Provide information on other local training courses.	Provide advice on the quality of other local training courses.
Signpost people to other training providers.	Provide information on training courses outside our geographical area.
Refer people to other training providers.	Provide careers advice.
Keep an up to date display of leaflets/brochures from other local training providers.	Do psychometric testing.
Provide Internet access and a list of useful websites on training.	Provide information on local job vacancies
Give help with writing CVs.	Discriminate.

Confidentiality Policy Statement

Network Training will operate on the premise that all information imparted to a member of staff will be treated in confidence irrespective of the nature of the disclosure. Information will not be passed on without the client’s consent, except in exceptional circumstances when it is necessary to breach confidentiality. These situations are outlined below:

- In matters relating to child protection.
- Where there is a perceived ‘immediate and significant’ threat to personal safety.
- Where the information will help to prevent a criminal offence from being committed.

In the event of any decision to break confidentiality, we will make every effort to inform the client of what is about to happen and the reason for the decision.