Marketing, sales and negotiation skills

Improve your performance to reach the customers you need and close those deals.

4 weeks @ 3 hours

Pricing, budgeting and cash-flow skills

Develop your ability to price your products and services and manage your finances.

4 weeks @ 3 hours

Customer service and listening skills

Gain insight into getting your clients’ needs met and keeping them involved.

4 weeks @ 3 hours

Discover and develop your IT skills

Find out how using the computer can help you manage aspects of your working world.

4 weeks @ 3 hours

Write great reports, memos and letters

Improve your administration skills and get the responses you need through your writing.

4 weeks @ 3 hours

Become Your Own Life Coach

Increase your confidence, become focussed to create the life of your dreams, cascade this down to your customers

4 weeks @ 3 hours

Network People Workers Course

Frontline skills for frontline people workers & volunteers in providing the useful services that help & inform people

3 weeks @ 4 hours

Workshop Facilitation Skills

Gain the skills needed to give high quality, enjoyable workshops and presentations

3 weeks @ 4 hours

Foundation Counselling Skills

Understand the real value of person centred and inter personal support skills in 4 easy steps

3 weeks @ 4 hours

Team and Rapport Building

Build strong and effective team relationships, while learning effective rapport building techniques

3 weeks @ 4 hours

Confident PowerPoint Presentations

Learn to give the seamless presentations that get your information and messages across

3 weeks @ 4 hours

Lifeworks Course

Make life work for you and those you help & support learning & using effective personal development practices

4 weeks @ 4 hours

Workshop Facilitators’ Training Course

The skills, hands on practice and confidence building you will need to give high quality workshops and presentations to the public or colleagues

This course offers a nationally recognised CPCAB Level 2 VRQ

4 weeks @ 12 hours

Level 2 Counselling Skills Certificate

Introducing the principles of being an attentive and effective helper. Learn to use basic listening and responding skills and techniques; ideal for those who feel they or their customers would benefit from an insight into counselling theory and practice.

This course is a nationally recognised CPCAB Level 2 VRQ

6 weeks @ 6 hours

Level 2 Effective Listening Skills Certificate

Great for anyone, especially for those in the volunteer or helper role. Empower yourself to build rapport and confidence with others as you develop communication skills through practicing effective listening and responding.

This course is a nationally recognised CPCAB Level 2 VRQ

3 weeks @ 6 hours