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Management Development

Management Courses

The most fundamental key to an effective organisation is the management strategy and processes. A clear management structure in which staff have confidence and identify with, is paramount to the success of an organisation.

Grey Cell Training combines the trusted methods already available with new and lateral ways of approaching management skills training, particularly in the field of people management. The psychology of motivation and Emotional Intelligence are our specialities

The consultation process with you, the customer, results in a service that is suited to the particular needs of your company or workplace.

Courses can be offered either in-house or at an external venue, and will be tailored to your specifications.

Grey Cell Training will offer consultation services; will work with you on producing your strategies, and policies and practice procedures to support these. Delivery of service can be either as a corporate roll out, based on modular delivery, or we can  offer individual training, and coaching or mentoring services.

These are some of the courses that we offer:

• Communication skills

• Managing staff through change

• Time and work organisation

• Managing poor performance

• Reception and front of house

• Telephone skills

• Supervision of staff

• Dealing with difficult customers

• Dealing with violence and aggression

• Team building and maintenance

• Managing groups

• Assertiveness in communication

• Presentation skills

• Public speaking

• Managing meetings

• Stress Management

• Emotional Intelligence

• Sex Offender Awareness

This is not definitive – please contact us for further discussion on what may be the most useful training for you

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