Residents Associations

What is it?
Thank you for agreeing to be part of the Housing Sounding Board. The Housing Sounding Board is a way of finding out your opinions on Council services. We gather these by asking residents to complete surveys and feeding their views back to the Council’s Housing Service and Housing Management Board to improve services for everyone.

How do residents join it?
Whenever we contact residents, whether that is knocking on your door at a Street Forum or by you responding to a survey from Open Door, we ask if you would be willing to be consulted again in the future and if so how you would prefer to be contacted – e-mail, letter or phone. If you agree these details are stored on the database that makes up the Housing Sounding Board.

How does it work?
We decide with the Council and tenant representatives what each survey will be about and draw up the questions. We then choose a number of residents from the Housing Sounding Board and invite them to complete a survey; by the method they chose (e-mail, letter or phone). We try to select a cross-section of those on the database so that we don’t keep contacting the same residents every time!

We put all the responses together and feed this information back to the Council, who use it to influence their policies, their strategies and to improve their service delivery. We don’t share your information with anyone other than the City Council.

To join the Housing Sounding Board, please fill out the form below.

The housing sounding board is a quick and easy way for residents to influence Council Decisions from the comfort of their own home.

Yes! Please add me to the Housing Sounding Board.

I am already a member of the Housing Sounding Board and wish to be removed.